Capstone

Licensing and Technical Support Plan Fees

Capstone subscriptions match the way your team works. Capstone software is license on a named-user model, and offered on an annual subscription term. While Capstone features a number of different User-Role types to help you manage access and security within Capstone, licencing is by three basic types of users:

• Those who edit content
• Students
• Invited Reviewers

Technical support for Capstone is included, and Kivista also offers a Silver and Gold level support for organizations that want to invest in thier Capstone users.

All Fees are in Canadian Dollars

Capstone Subscriptions - Individual Named Users
License Type	Annual Subscription ($CAD)
Content Editor	$750
Student	$10
Reviewer	Free

Capstone Subscriptions - Organization Assignable Licenses
License Type	Quantity Per Organization	Annual Subscription ($CAD)
Content Editor	1 - 5	$750
Content Editor	6 - 25	$450
Content Editor	> 25	$375.00
Student	1 - 100	$10
Student	101 - 500	$6
Student	> 500	$5
Reviewer	-	Free

Technical Support Plan Service Levels Per Content Editor User
	Standard	Silver	Gold
Support Request Minimum Response Time	1 Business Day	1 Business Day	2 Hours
Support Hours	9am-7pm EST (Monday - Friday)	6am-10pm EST (Monday - Friday)	6am-10pm EST (7 days a week)
Support Requests Per User Per Month	3	10	Unlimited
Included Access to Online Community and Standard Resources	unlimited	unlimited	unlimited
Included Access to Open Online Webinar Series	unlimited	unlimited	unlimited
Included Access to Interactive Training Webinar Series	-	3 events per user	unlimited
Included Access to Private Interactive Training Webinar Sessions	-	3 events per user	unlimited

Technical Support Plan Annual Subscription ($CAD)
	Standard	Silver	Gold
Content Editor	Included	$200	$800

Kivista also offers a variety of technical and currirulum consulting services to help you get the most out of your Capstone deployment. Use the link below to get in touch, and we would be happy to discuss your needs.